Distribution
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Georgia Crown Distributing Company,
Columbus, GA:
"All of the information we need is right at our fingertips. I am confident that the teams at Optimum will continue to prosper and grow while providing accurate payroll updates and information."
"Everyone is always very professional and courteous with any questions I may have."
Beverly Yarbrough, Payroll Coordinator
Confish, Inc.,
Isola, MS:
"During my 28 years of IS work, I have never worked with better software. The ease of use and the responsiveness of your support personnel are outstanding. They should be commended for their attitude and approach to customer support."
Billy Ray Sudduth, Manager of Info Systems
Merchants Grocery, Inc.,
Culpepper, VA:
"I would highly recommend the system. The support is very good and they have been available whenever we have needed them to be. I have no criticisms of the software or any of the modules we are using. It's simple and easy to use. Our training was done here, but that's just what I preferred because I was so limited on time. We did most of the implementation but they assisted us with the set up."
Frank Waldrop, I.T. Manager
Rose Packing Company,
Barrington, IL:
"Everyone we have worked with has been very pleasant, professional and knowledgeable about the product."
Charmaine Jeske, Computer Operator
Tredit Tire & Wheel Company, Inc.,
Elkhart, IN:
"Training on the product was very detailed. I am confident, with my user's manual and information obtained in class, I can do payroll setup. The instructor was very helpful. He took his time explaining and also was patient when we needed extra time on something."
Lesa M. Kloski, Assistant Controller
Gunther Mele Limited,
Brantford, ON, Canada:
"When Gunther Mele decided to bring our payroll in-house, we evaluated at least ten different packages. Optimum Solutions seemed to be the best package for our needs, but we were hesitant about using a U.S. package for our Canadian payroll. We discussed our needs and concerns with your sales and technical staff, and were extremely impressed when one of your sales people actually came to our location in Ontario to personally discuss any issues with us before we made our decision. No other company had offered to send a sales rep in to see us - especially from the U.S. We decided to go with Optimum Solutions, and have never regretted it since.
The product is excellent. It offers us the functionality and flexibility to handle all of our payroll needs. We have what many people consider to be a "unique" payroll, and not many software packages can handle it without a great deal of customization. Not only can OSI handle our payroll, but the few things that were not part of the package were added/modified for us before we even bought the software.
The technical support is outstanding, to say the least. There has never been any issue that was not resolved extremely quickly and to our satisfaction. Technical support is a very important concern of ours, especially with payroll.
To say that we are very happy with OSI's technical support would be an understatement. We especially like the monthly software updates that we can download directly into our iSeries (AS/400). Above and beyond the technical support, the product functionality and flexibility, the payback on purchasing the product versus our previous outside payroll service is less than two years. It's an outstanding value. I would, and have, strongly recommend OSI's payroll system - it's second to none."
St. John Beverage, Inc.,
Gainesville, FL:
"Thanks for all of your help getting me through my first new year changeover. I have dealt with many software companies over the years and you and your company are the most responsive and understanding. Thanks again for the good job."
Larry Borden, Controller
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